817-485-5658
Home Our Story &
Promise
Prices Testimonials &
Case Studies
Contact Us Zoom
Booking Software Avail Network Superior Customer Service Innovation & Ideas
How To Guides Learn More About Book-It Remote Offices Friends & Affiliates
Follow Us On:
 

Skip Navigation Links
Home
News
Products
Book-It
AgentAvail
ArtistAvail
OfficeAvail
Business Solutions
Prices
Book-It Help
Contact Us
Help Desk
About Us
Friends & Affiliates
Zoom
Privacy Policy
Terms of Use

What our customers are saying:

George Michailow of Fast Lane International: "Thank you for being there for Fast Lane International from day 1. You are the most supportive, helpful and responsive company when it comes to customer service , tech support and trouble shooting. I added you to my Company's favorites page and give youabig thumbs up"

Tom Ingegno of OmniPop: “I've been using Book-It since 1992 and I'm very happy with the results. Changes and updates have always been customized for our needs.”


How to Cancel A Contract
When the Event Doesn't Happen
 

About Canceling a Contract
Below we have how to CANCEL a contract with some tips and FYI's.  You can also view it for a quick guide-through.


 1. Click on the Contract Module
 
 2. it will bring you to the Contract Listing   This grid shows you all of the contracts that you have added...
 3. To DELETE a Contract - Select a contract that you want to cancel, that may or may not have money applied to it. Select the Main Info tab...
   
 4. Change the STATUS to a C for cancel- The Key Change window will pop up, Enter new status as C
   
 5. A window will pop up telling you that you must deal with the money applied to this contract. Select YES.
   
 6. A window will pop up asking you to assign deposit money to cancel the date.
   
 7. Select YES.
 8. window will pop up titled Applied Cancelled/Charge Off. This is where you will allocate what to do with the money on the contract.

In this case, we have $400 to apply. We will send $300 to the Artist and retain $100 for the Agency. If the money is commissionable to an Agent you can put that amount in the next box.

The bottom box will keep track of monies remaining. You will want to allocate all monies in order to cancel this contract.
   
 9. window will pop up telling you that this CANNOT be reversed or corrected.
10. Your Key Changes are now complete. Select OK.

The Status will now be set to an "X". This will remain at this status, indicating that the contract had money applied to it and is now cancelled.