817-485-5658
Home Our Story &
Promise
Prices Testimonials &
Case Studies
Contact Us WebEx
Booking Software Avail Network Superior Customer Service Innovation & Ideas
How To Guides Learn More About Book-It Remote Offices Friends & Affiliates
Follow Us On:
 

Skip Navigation Links
Home
News
Products
Book-It
AgentAvail
ArtistAvail
OfficeAvail
Business Solutions
Prices
Book-It Help
Contact Us
Help Desk
About Us
Friends & Affiliates
Web Ex
Privacy Policy
Terms of Use

What our customers are saying:

George Michailow of Fast Lane International: "Thank you for being there for Fast Lane International from day 1. You are the most supportive, helpful and responsive company when it comes to customer service , tech support and trouble shooting. I added you to my Company's favorites page and give youabig thumbs up"

Tom Ingegno of OmniPop: “I've been using Book-It since 1992 and I'm very happy with the results. Changes and updates have always been customized for our needs.”

Privacy Policy

Below is the Privacy Policy for EBT  who owns and operates Availx, CommStat, Enter-Link, and Xpress Business Pages.

If you have a question about the terms please contact us here .
Privacy Policy
Legal : Privacy Policy

Last Updated 01/22/09

What Information Does EBT/AvailX Gather?
When you register for a AvailX account, AvailX obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use AvailX's service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. AvailX also tracks requests you make for information on AvailX's products and services, and responses you provide to AvailX surveys. Finally, AvailX keeps records of your payment history and communications you have with AvailX's support team. Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), AvailX does not keep track of what sites you visit when you are using the service.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. AvailX stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at privacy@availx.com to request that we remove this information from our database.

What Does EBT/AvailX Do With This Information?
AvailX uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Individual chat sessions may be transcribed and stored to improve customer service and resolve issues. Federal Tax ID may be used to report revenues from specific programs as required by law. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with AvailX's Service Level Agreements (SLAs). Information on your communications with AvailX's support team is used to address the issues raised by your communications. In addition, AvailX regularly sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. You may request that AvailX not send you mailings relating to other goods and services at the URLs listed in this section or send an e-mail to privacy@availx.com. AvailX reserves the right, however, to send bulletins and other important information regarding the service at its discretion.

Does EBT/AvailX Share Subscriber Information With Third Parties?
AvailX will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order or are required to disclose the information by law (e.g. Federal Tax ID); (ii) when reasonably necessary to protect the company's rights or property; (iii) in emergencies where someone's safety is at risk; (iv) or as required for domain name registration (e.g.whoislookup).

What does AvailX do with your data from any of webservices sites?
For ArtistAvail, OfficeAvail, AgentAvail, EBT and various other websites, where AvailX is holding data or serving as respository for your data:  AvailX does not share, disclose or re-use your own information in anyway.  Period.
{Unless a legal process such as a court order or are required to disclose the information by law (e.g. Federal Tax ID); (ii) when reasonably necessary to protect the company's rights or property; (iii) in emergencies where someone's safety is at risk; (iv) or as required for domain name registration (e.g.whoislookup). }
We make every attempt to secure your data and information, using industry standards.

Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security

How Can I Correct or Update the Information?
To request a copy of the contact AvailX has on your account, send an e-mail request to privacy@availx.com. You may correct that information as appropriate by returning a message to the same address. Please keep in mind that under AvailX's Service Level Agreements (SLAs), subscribers are required to provide AvailX with current contact and billing information. AvailX may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account.

Information, as it relates to webservices, where you enter the data or maintain it, is your sole responsiblity. 

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at privacy@availx.com.

What Happens to the Information if I Leave EBT/AvailX?

If you ever leave AvailX, AvailX will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, AvailX reserves the right to retain your contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy
AvailX reserves the right to make changes to this policy. Minor changes will become effective immediately upon posting them to this privacy statement. However, those changes that are material will become effective 30 days after notice of them is posted here, on the site or emailed or emailed with an appropriate effective time frame. If you have any questions about this privacy policy, please send them via e-mail to privacy@availx.com.